INTERPOL’s 92nd General Assembly Case Study

Event Overview

The 92nd INTERPOL General Assembly convened from November 4 to November 7, 2024, in Glasgow, United Kingdom. As INTERPOL’s supreme governing body, the General Assembly brings together representatives from its 195 member countries annually. This high-stakes event requires meticulous planning, with delegates discussing global law enforcement policy, resources, international collaboration, and the upcoming year’s objectives. Given the sensitive nature of the General Assembly, stringent security and precise accreditation management were crucial to its success.

The Challenge

The INTERPOL General Assembly posed a unique set of challenges for accreditation and security. With a diverse range of attendees, including government officials, international law enforcement representatives, media, contractors, and support staff, the Home Office and INTERPOL required a system that could handle:

• High Volume of Registrations

A solution that could seamlessly process and manage more than 5,000 accreditation applications while maintaining high accuracy.

• Real-Time Access Control

The need to monitor attendee movements across multiple zones was met by running our Wireless Access Control (WAC) running on hand held scanners to allow for flexible scanning and providing real-time visibility into the precise location of individuals within designated areas at any moment.

• Enhanced Security Protocols

Data collection to enable background checks for delegates and specific access levels for various roles, that could require stringent compliance.

• Induction and Training

An efficient way to induct all staff and contractors, ensuring they understood and adhered to event protocols.

• Onsite Support

Support teams on the ground for smooth event execution, resolving technical issues, and managing pass distribution in real-time.

Given these complexities, the Home Office partnered with Identity Global, a seasoned event agency, and Accredit Solutions, a leader in accreditation technology, to ensure all operational, logistical, and security requiremenets were met.

Solution Delivered by Accredit Solutions

Accredit Solutions deployed a customised, all-encompassing accreditation platform designed to address the Home Office and INTERPOL’s security requirements while maintaining ease of use for event organizers.

Key features of the solution included:

• Induction Module

Our Induction Module ensured that relevant staff and contractors completed mandatory training and protocol familiarisation before the event. This feature was pivotal in maintaining a high level of security awareness among the workforce and facilitated a smooth workflow.

• Integrated Access Control

Accredit’s wireless access control (WAC) module, paired with handheld scanners, provided a seamless integration with our accreditation platform, enabling event organisers to monitor the real-time location of all accredited personnel throughout the venue. This setup ensured an added layer of security, granting the Home Office and INTERPOL complete visibility into who was present in specific zones at any given time which is crucial for managing secure spaces efficiently and effectively.

• Comprehensive Registration System

The accreditation platform was set up to manage a complex registration process across multiple attendee types, processing 5,000 registrations and printing 3,500 passes. Customised registration forms tailored for media, delegates, and contractors allowed organisers to handle varying levels of access permissions seamlessly. The platform also supported robust background checks, ensuring all attendees met the event’s strict security standards.

• Onsite Support and Pass Management

Accredit Solutions provided dedicated onsite support for two days, enabling the seamless distribution of passes and real-time troubleshooting. This presence ensured a rapid response to any issues, minimising delays and enhancing the overall experience for event staff and attendees alike.

Results

The accreditation platform exceeded expectations, effectively managing registrations, and enabling a secure and organised access control system for INTERPOL’s General Assembly.

Key outcomes included:

• Efficient Processing

Accredit Solutions processed 5,000 accreditation registrations, printing 3,500 passes for a variety of attendee types, all without compromising accuracy or efficiency.

• Enhanced Security through Real-Time Monitoring

The platform’s integration with INTERPOL’s access control system provided organizers with real-time updates, making it easier to track attendance and secure sensitive zones within the venue.

• Positive Feedback and Strong Working Relationships

Identity Global, the event’s managing agency, commended Accredit Solutions for its dedicated service and efficient accreditation management, noting that Accredit was instrumental in the event’s success.

Client Feedback

Janet Dodd, Chief Strategy Officer at Identity Global, expressed appreciation for the event’s success:

“As we near the end of what has been a phenomenally successful event, I wanted to say a very big thank you for your contribution in ensuring the INTERPOL General Assembly 2024 was such a success. I recognise the dedication, time, and effort that goes into the delivery of an international event, and you should be incredibly proud of what has been achieved.”

The successful implementation of Accredit Solutions’ accreditation platform at the INTERPOL General Assembly highlights the company’s expertise in managing high-profile, high-security events. By combining innovative technology with dedicated support, Accredit Solutions enabled the Home Office and INTERPOL to secure and streamline an international gathering of utmost importance.

This case study underscores Accredit Solutions’ capacity to deliver high-quality, scalable, and secure accreditation solutions, reinforcing its status as a trusted solution for global event management. Moving forward, Accredit Solutions continues its collaboration with Identity Global and similar organisations, providing cutting-edge technology that supports the safe and efficient management of international events.