Published On: April 14, 2021Categories: Case StudyBy

With Australia striving for the promised land of a COVID-free existence, Cricket Australia’s bio-security team were tasked with keeping stadiums safe in 2020/21 for their domestic, international and Big Bash seasons.

The challenge

  • Cricket Australia expected over 10,000 pre-approved accreditations for their upcoming season
  • Due to COVID-19, additional screening data needed to be collected and assessed for all accredited personnel
  • They needed a mechanism to collect fresh data, re-approve everyone who passed the screening questions and control who was now allowed to enter a venue

The solution

Accredit Solutions, in our third year of working with Cricket Australia, has worked with the team to harness our existing technology to overcome the operational challenges they faced, and help them confidently plan for a new kind of event season.

Accredit has developed a sophisticated process of personalised QR codes that allowed accredited team members to provide their daily health information. This data is automatically assessed before providing a daily entry barcode via text message and email that would grant them entry into a stadium. Following the submission of the health questionnaire, the user would receive the entry bar-code within seconds if their screening questions passed the assessment.

See how Accredit’s daily health questionnaire works by watching this one minute video

This 2-step process allowed the accreditation procedure to proceed as normal, whilst electronically storing, assessing, controlling and reporting on daily access requirements.

The process was successfully implemented into the full 2020-21 Men and Women’s International seasons and was a fundamental part of Cricket Australia’s accreditation process managing over 22,000 approved entries.

The Accredit Platform has allowed us to flex our procedures in different states and cities, and adhere to our strict bio-security plan to keep Australian venues safe and covid-free. The ability to collect daily health data via QR code and conduct video inductions before arrival has really delivered a very streamlined accreditation experience for everyone involved.

Emily Bartlett, Event Specialist - Hospitality Guest Manager and Systems, Cricket Australia

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