Privacy Policy

BACKGROUND:

Accredit Solutions is a technology company building products and services to help companies better manage and protect personal data.  We understand that customers are not going to trust our products and services if we have no respect for personal data in the operation of our business.  For this reason, we have taken the utmost care to develop a Privacy Policy which is clear and comprehensible and we will only collect and use personal data in ways that are described here, and in a way that is consistent with our obligations and your rights under the law.

This Privacy Policy (referred to from now on as the “Privacy Policy”) applies as between you, the user of this website, www.accredit-solutions.com, and EAS Technologies Limited the owner and provider of this website. This policy applies to our use of any and all Data collected by us in relation to your use of the website. Please read the Privacy Policy carefully before you start to use our website. By using our Site, you indicate that you accept the Privacy Policy and that you agree to abide by it. If you do not agree to our Privacy Policy, please refrain from using our website.

We take the privacy, including the security, of Personal Information we hold about you seriously. This privacy notice tells you how we collect Personal Information about you and how we use that Personal Information. You should read this privacy notice carefully so that you know and can understand why and how we use the Personal Information we collect and hold about you .

This Privacy Policy also contains certain notices regarding our data collection and processing outside of this website, for example, if you have contacted us via email, given us your business card at a conference or made your contact details available on a business networking website such as LinkedIn.

If you have any questions regarding our Privacy Policy, you can contact us by email: info@accredit-solutions.com

1. Information About Us

We are EAS TECHNOLOGIES LIMITED aka Accredit Solutions and we own and operate our website www.accredit-solutions.com. We are registered in England and Wales under company number 10757752 and have our registered office at Unit 1 Walton Lodge, 374 Coldharbour Lane, London, England, SW9 8PL. We are a limited company. We are registered for VAT in the UK with registration number GB279946430.  

We do not have a data protection officer but if you have any questions about this privacy notice or issues arising from it, you should email dataprotection@accredit-solutions.com or by write to Unit 1 Walton Lodge, 374 Coldharbour Lane, London, England, SW9 8PL, who is responsible for matters relating to data protection at our organisation, including any matters in this privacy notice. You can contact them using the details set out above.

If you have any cause for complaint about our use of your personal data, please contact us using the above details and we will do our best to solve the problem for you. If we are unable to help, you also have the right to lodge a complaint with the UK’s supervisory authority for data protection matters, the Information Commissioner’s Office (ICO). We are registered with the ICO under registration number ZA489217.

We may issue you with other privacy notices from time to time, including when we collect Personal Information from you. This privacy notice is intended to supplement these and does not override them.

In this privacy notice we will refer to ourselves as ‘we’, ‘us’ or ‘our’. We are the Data Controller of the Personal Information we collect, hold, and use about you, as explained in this notice.

2. Definitions and Interpretation

In this policy the following terms shall have the following meanings:  

“Data” – means collectively all information that you submit to EAS TECHNOLOGIES LIMITED via this website. This definition shall, where applicable, incorporate the definitions provided in the Data Protection Act 2018;

“Cookie”– means a small text file placed on your computer by this website when you visit certain parts of the website and/or when you use certain features of the website.  Details of the cookies used by this website are set out in our Cookie Policy;

“personal data” – means any and all data that relates to an identifiable person who can be directly or indirectly identified from that data. In this case, it means personal data that you give to Us via Our Site or we have obtained from another source. This definition shall, where applicable, incorporate the definitions provided in the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”);

3. What Does this Policy Cover?

This Privacy Policy explains how we use your personal data: how it is collected, how it is held, and how it is processed. It also explains
your rights under the law relating to your personal data. This Policy does not extend to any other websites that can be accessed from this Website (apart from any websites operated by Accredit Solutions) or any links we may provide to social media websites.

4. Your Rights

As a data subject, you have the following rights under the GDPR, which this Policy and our use of personal data have been
designed to uphold:

• The right to be informed about our collection and use of personal data;
• The right of access to the personal data we hold about you (see section 11);
• The right to rectification if any personal data we hold about you is inaccurate or incomplete (please contact us using the details above);
• The right to be forgotten – i.e. the right to ask us to delete any personal data we hold about you (we only hold your personal data for a limited time, as explained in section 6 but if you would like us to delete it sooner, please contact us using the details above);
• The right to restrict (i.e. prevent) the processing of your personal data;
• The right to data portability (obtaining a copy of your personal data to re-use with another service or organisation);
• The right to object to us using your personal data for particular purposes; and
• Rights with respect to automated decision making and profiling;
• The right to withdraw consent at any time (where processing is based on consent);
•  The right to lodge a complaint directly with the ICO without contacting us first

5. How is Data collected and used?

As explained in more detail below, we use the services of other companies for operating some aspects of our business. These companies may have access to certain personal Data provided by you. Any Data used by such companies is used only to the extent required by them to perform the services that we request.  Any use for other purposes is strictly prohibited.  Furthermore, any Data that is processed by third party companies shall be processed within the terms of this Privacy Policy and in accordance with the Data Protection Act 2018.

We have set out the types of company and service we use because the precise identity of each supplier may change from time to time and we have decided it is not practical or meaningful to provide a list of companies. However, if you would like to receive further details of the third party processors used by us, please get in touch using the contact details above.

Through our website:

Our website uses third party analytics tools to provide us with an overview of the activity on the website, and as such automatically collects Cookie and usage data, as well as information about your computer or device (such as IP address and browser settings). Heat mapping services are used to display the areas of a page where users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyse web traffic and keep track of user behaviour. Some of these services may record sessions and make them available for later visual playback.

We use various third party services for our technical infrastructure (i.e. hosting and monitoring our website, and traffic management), some of which may process your personal Data.

You may give us your email address through our website to register for an event, to access certain content, ask us a question or apply for a job. We may also collect your email address through our website if you contact us, e.g. to ask a question about our products. We use third party services for managing such communications, such as our email, CRM, ATS and helpdesk providers. Additionally we use a third party service to provide a telephone answering service for the telephone numbers displayed on our website and live chat through our website.

If you sign up for an account to use one of our services, we may ask you for additional personal data, including payment information and collect further usage Data.  We use third parties to handle online payments for us.

Other ways we collect data:

We may obtain data about you from other sources, such as via email (not through our website), publicly available sources of information (e.g. your own website or LinkedIn), from meeting or speaking to you in person, or from other companies, including our sub-contractors.

 

How we use your data:

We use your Data gathered through our website to understand how our users are using our website and to deliver relevant content to you.

If you are a user of our services, then we may use your data to provide certain functionality, for example to send or receive permissions to data sets.

We use your contact details to handle our correspondence with you and we may also send you product and marketing messages related to our products. If you do not wish to receive marketing emails from us, you may opt out either by clicking the link in the footer of the email, or by contacting us. You may also manage your preferences and specify what types of email communication you do wish to receive from us

We may also use your contact details (including email address) to contact you in the normal course of business. We use third party services to carry out other business functions which may process your Data, namely for accounting, file storage, contract execution and management, audio and video conferencing, project management and scheduling,

We may rely on the “soft opt-in” where we obtained your details in the course of a sale or negotiations for a sale of similar products or services.

Legal basis for processing personal data:

We rely on the following lawful bases:

• Consent (to operate and improve our business), where we have assessed that these interests are not overridden by your rights and freedoms.
• Contract (where processing is necessary to provide services to you)
• Legal obligation (where required to comply with law)
• Consent (for sending electronic marketing communications where required under UK PECR)

Where we rely on legitimate interests, we have carried out a balancing test to ensure that our interests do not override your fundamental rights and freedoms. You can request further details of this assessment by contacting us.

6. Details of Personal Information that we collect and hold about you

  We collect information from visitors to our website through the use of online forms and every time you email us your details. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected automatically through the use of cookies.

We will not place non-essential cookies on your device unless you have given your consent through our cookie banner.

For more information about cookies, please see our cookies Policy section below or visit www.allaboutcookies.org

7. Storing or transferring your Personal Data

All personal Data is processed and stored securely, for no longer than is necessary for the purposes for which it is collected.  In determining retention periods, we consider the nature, sensitivity, and purpose of the data, as well as legal and regulatory requirements.

Typical retention periods include:

1. Marketing data: up to 24 months after your last interaction
2. Prospect and enquiry data: up to 24 months after last contact
3. Customer account data: duration of the contract plus 6 years
4. Technical and analytics data: up to 12 months

We may retain data for longer where required to comply with legal obligations.

• Unless we are obliged or permitted by law to do so, and subject to clause 5, your Data will not be disclosed to third parties. This does not include other companies within our group.
• All personal Data is stored securely in accordance with the principles of the Data Protection Act 2018.  

Details about transfers to countries outside of the EEA

If we transfer your Personal Information outside the United Kingdom, we will ensure that a similar degree of protection is afforded to it by ensuring that at least one of the following safeguards is implemented:

• transfer to countries deemed to provide an adequate level of protection under UK adequacy regulations;
• use of the UK International Data Transfer Agreement (IDTA) or UK Addendum to Standard Contractual Clauses;
• other safeguards recognised under UK GDPR.

Some of our service providers are located in the United States and other jurisdictions outside the UK. Where this is the case, we carry out appropriate transfer risk assessments and implement safeguards such as the UK International Data Transfer Agreement (IDTA).

These countries may not have laws that provide the same level of data protection as the UK; however, we ensure appropriate safeguards are in place to protect your personal data.

8. Links to Other Websites

This website may, from time to time, provide links to other websites including websites operated by us. This Privacy Policy does not extend to your use of such websites.  Users are advised to read the privacy policy or statement of other websites prior to using them.

9. Changes of Business Ownership and Control

by EAS TECHNOLOGIES LIMITED may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of by EAS TECHNOLOGIES LIMITED.  Data provided by Users will, where it is relevant to any part of our business so transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use the Data for the purposes for which it was originally supplied to us.

Where required by law, we will notify you of any such change.

10. Your Right to Withhold Information

You may access the Website without providing any Data at all.  However, to use all features and functions available on the Website you may be required to submit certain Data.

You may restrict your internet browser’s use of Cookies. For more information see our Cookie Policy.

11. Accessing your own Data

You have the right to ask for a copy of any of your personal Data held by EAS TECHNOLOGIES LIMITED.

12. Security

Data security is of great importance to us and to protect your Data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected by us. We implement appropriate technical and organisational measures to protect personal data, including encryption, access controls, and monitoring systems.

Please see our Security Policy for more details of the security measures in place.

13. Complaints

If you are unhappy about the way that we have handled or used your Personal Information, you have the right to complain to the UK supervisory authority for data protection, which is the Information Commissioner’s Office (ICO). Please contact us in the first instance if you wish to raise any queries or make a complaint in respect of our handling or use of your Personal Information, so that we have the opportunity to discuss this with you and to take steps to resolve the position. You can contact us using the details set out at the beginning of this privacy notice.

Our website may contain links to third-party websites. If you click and follow those links, they will take you to the third-party website. Those third-party websites may collect personal data about you independently and we encourage you to review their privacy policies.

Cookies

Please refer to our Cookie Policy.

14. Changes to this Policy

We reserve the right to change this Privacy Policy as we may deem necessary from time to time or as may be required by law.  Any changes will be immediately posted on the website and you are deemed to have accepted the terms of the Privacy Policy on your first use of the website following the alterations.

Last updated: June 2026