Vacancies

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If you are ready to take your career further by joining The Accredit Solutions team take a look at the vacancies we have below or, alternatively, send a copy of your CV to info@accredit-solutions.com and we will get in touch with any relevant positions.

Key Responsibilities:

  • Establish long-term relationships with clients and maintain high levels of client satisfaction
  • Manage the day-to-day needs of high-demand clients regarding system configurations & builds, seasonal updates, user trainings and issue resolution
  • Develop a strong understanding of the Accredit product offerings and demonstrate expertise in system implementation and solving customer issues via our prescribed issue processes
  • Provide extensive on-site client and tech support for a wide variety of Accredit US events
  • Collaborate with the domestic and global team on client needs and product developments

Job Type:

  • Full-time, remote
  • Upwards of 40% travel required
  • 3-5 years of experience working in event management/support or B2B software support

Required skills:

  • Demonstrate a highly analytical and logical approach to aligning the Accredit platform offerings to our client’s workflow to ensure high-level productivity
  • Efficient & thorough project management skills.
  • Ability to travel extensively across the US.
  • Manage increasing levels of responsibilities with an ability to prioritize.
  • Self-starter, with the ability to work remotely for a week or more at a time.
  • Understanding of information security and data handling
  • Experience working with IT, Event Technology or CRM systems
  • Experience working with Microsoft Programs (Excel, Word, PowerPoint etc.)
  • Strong relationship-building and customer service skills.
  • Excellent communication skills – written & verbal.
  • Strong interpersonal skills, on the phone, in virtual meetings, face-to-face and within a team environment.

Desired skills:

  • CSS/HTML Experience
  • SQL Experience
  • Event Technology Experience
  • Background in event operations, professional sports, college sports, ticketing, or credentialing.

Please send a resume to Thomas Standley at t.standley@accredit-solutions.com