Client Resource Centre

The Client Help Centre includes a variety of tools to help and support your use of the platform, solves queries quickly and utilise the full suite of features and functionality of your platform.

What you will find in the Client Help Centre:

• A wealth of helpful guides and videos covering every aspect of the Accredit platform
• Feature and module guides providing details on how to create a new event to setting up a Media seating plan
• An up-to-date list of the new features and services that the Accredit Solutions offers to help our clients with all aspects of their event/venue operations
• A list of Frequently Asked Questions that will help you with any small queries or questions you may have
• Best practice advice on how to successfully manage your event and deliver excellent credentialing 
• An option to raise new support requests to the team and manage any open tickets that you have within one location

We have also introduced brand new functionality to put information quickly at your fingertips. When raising a ticket you will be provided with an automated fast reply with useful information to your support ticket whilst the ticket is being reviewed by our team, the response will provide you with various resource and information for a faster resolution.